What happens when competing agencies start building together? Five Dutch Magento agencies, one shared problem, and a product that belongs to everyone. This is how Mago came to be.
Subject: “Why isn’t SUMMER10 working???!”
Every Magento agency gets this ticket. A coupon that stopped working, a setting nobody can find, a report that has to be ready on Monday. And every agency answers it alone, with its own people, on its own Friday afternoon.
Same question. Same tuition. Not our edge.
That was the business case. Answering admin questions is not what sets an agency apart, so there was no reason to keep solving it five times over. It was something to build once, together.
Hyvä Paradise. Five agencies get to know each other in a different setting. No product yet, just the realisation that they share the same problems.
More time to talk and share ideas. The question stops being whether to collaborate and becomes what to make. An AI assistant inside the Magento admin wins.
A shared list with an owner, a weekly alignment call, and code reviewed by people from a competing agency. Collaboration doesn’t start with a big plan. It starts with a first step.
Everyone in one room. The proof of concept turns into something you’d trust in a real store: permissions, confirmations, an audit trail.
Mago is free, open source and installable today. Last year the strategy, this year the activation.
Competitors on every pitch, collaborators on this one. Mage-OS gave the project neutral ground: the repository, a stage, marketing and development time.
A single backlog for five companies, with a named owner so nothing drifts.
Every pull request is read by someone from another agency. It keeps the quality honest.
Developers build, partner managers connect, Mage-OS hosts. Nobody has to do everything.
The clever part, an AI that reads your store and answers in plain language, was the demo. The boring part is what made it a product merchants can run: it only sees what your admin role allows, it asks before it changes anything, it never does more than you asked, and it keeps a record of what it did.
That boring part is why Mago is a colleague in your back office, not a chatbot on your website.
Mago is open source so you can build on each other’s work. The VIES VAT check came first; the Chamber of Commerce lookup was built on top of it. There’s plenty left to build to improve the lives of our merchants.